Editor: Close Support help desk software is a multi-user help desk application that is affordable, simple to install and easy to use. The Design allows technology support teams to work effectively together by sharing asset and help desk information. Low prices, a simple licence model and great functionality make Close Support the most cost-effective help desk software on the market.
There are no sales demos, no complicated setup routines, no intensive training sessions. Just download the software, run the simple setup routine and start solving problems! We are so confident that our help desk software will satisfy your requirements that we offer a free Trial download allowing you to fully assess the software's functionality and ease of use.
The basic element of the Close Support application set is the Close Support Desktop, a Windows application used by support personnel to manage technology assets and support requests. Registers exist for Calls (support requests), Users, Hardware, Software Applications, Software Licences and Software Media. The Close Support Desktop is available in two versions; standard and advanced. The Advanced Desktop includes a powerful Knowledge Base that is configurable to your own requirements.